On Friday, I was sent an email by the head man of the company my company contracts with. He told me that he wanted me to send a particular radio to their offices in Mexico. Getting emails asking me to ship stuff is nothing new or out of the ordinary. What was out of the ordinary was that the package was going to Mexico.
Let me explain why that’s out of the ordinary.
About 2 years ago, I shipped something to Mexico that got held up in customs for reasons that were not really explained to me. Because of this outrageous offense, we were told that we weren’t allowed to ship to Mexico anymore. That was fine with me. Less work that I have to do.
So, when that email came in on Friday, I found it a little odd. I was actually going to question it until one of my managers, who was CC’d in on the email, responded to it. Now, any package being shipped internationally requires specific paperwork in order to get through customs. I’m not allowed to fill this paperwork out because I’m not a manager. She is. And her email response contained an attachment with the customs paperwork.
Since both of them seemed ok with the shipment, I went ahead and did it.
Apparently, that was wrong…
The package once again got held up in customs. I got a new email from Mr. Head Man today asking for a copy of the shipping label on the box so he could try to identify the problem. Because it shipped out already on a different day, it wouldn’t let me reprint the label, so I sent him a report that the software did let me print. My team lead, who wasn’t included in the original thread but was on this one, voiced my original concerns and said that he thought we weren’t allowed to ship to Mexico. Mr. Head Man responded with, “Well, then why did you ship it?”
As Cloud would say, “….”
At this point, I was doing my best to keep my inner Samuel L. Jackson from escaping. It was extremely tempting to go to his office and yell, “Because you told me to, MOTHERFUCKER!” I need my job, however, so I stopped myself.
My team lead, to his credit, replied with my response, minus that last word of course.
Now, instead of admitting that he played some part in what happened, Mr. Head Man told us that we needed to put measures in place to prevent something like this from happening again.
Yes, you read that correctly. He said that we needed to put measures in place to prevent something like this from happening again. The tool conveniently forgot that the only reason I did it in the first place was because HE TOLD ME TO!!!!!
I have no problem getting bitched at when I’m the one who screws up. So, for example, if I had sent that package to Australia instead of Mexico, go ahead and chew me out the whole day.
But don’t come bitching at me because you screwed up.